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Harrahs - Rating

My friend and I recently played craps at River Valley were we gambled on each roll from 1700 to 2500 a roll for 4 hrs straight. To only get 3k in reward credit is a complete rip off. This isn't the first time they screwed me on rating me improperly. This is UNACCEPTABLE. I can go to vegas and in one sitting gain 30k reward points how is this right
#1197055
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Harrahs - Billing issue

I checked out of Harrahs AC on Feb 10th thru the TV that morning. We had watched the TV during our one night stay and had checked out. All was fine with the TV. On Feb 11th, I was charged without my knowledge $1200. I called Harrahs today and was told the TV was broken. I dont know how thats possible. They claim there were lines on the TV. I need someone to call me. There are a few issues here.
#1195917
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My wife Becky and I enjoyed our first stay this weekend at the Harrahs Casino Gulf coast in Biloxi Ms. I was very disappointed Saturday morning to discover that a fire in the elevator had resulted in evacuation of some of the floors but not the 11th floor where we were...
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#1187644
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OK, I went to Murphy to river valley casino on Feb. 8th and left the 9th. While playing the slots, a gentleman approached me and asked if there was anything he can do for me. Also he invited me to the Diamond Lounge and said I could take a friend. Well, I had (2)...
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2.6
I didn't like
  • Rooms are disgusting
  • Way guest are treated
#1187513
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When I made the reservations I requested a room close as possible to the casino elevator due to my back problems. When we checked in we were given room 540, which was about the further away from the casino elevator. I call the front desk to get the room changed and I...
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#1185588
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There are two Wolf Run games on the floor at the casino in Biloxi. There were three additional games in the cafeteria. We frequent Harrah's Casino just because of the number of Wolf Run games that they had. The floor manager told us to fill out a survey requesting the...
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4.8
#1175583
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Harrahs - Terrible treatment from management

I went to the front desk to complain about housekeeping not changing the sheets and that the room was full of dust . The manager was rude disrespectful and totally inconsiderate of my complaints. I WILL NEVER STAY AT HARRAHS AGAIN IM GOING TO WRITE SO MANY BAD REVIEWS ABOUT THIS HOTEL!!!!!
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1168293
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First of all i called to get a room and customer service was very rude. I used to go around 4 times a week for years but now maybe 4 times a year you cant win its just loose loose loose and i take atleast 1000 every time i go. The staff are rude if you need anything. I...
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1.8
#1167345
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Harrahs - Valet

I went to the casino on December 28 2017 for my birthday. My girlfriends from work took me to Brios for supper and when we pulled up for valet parking Ed Paulus attendant came out immediately and greeted us..took us how to get to Brios and how to get our car back when we left such a great greeting,professional and personable. Need more employees like him
5.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1163746
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We had to wait 3.5 hours for our vehicle from the valet. Between 6:30 and 7:00 this morning we went to claim our vehicle to leave. after waiting for 15 minutes or so i went to check to see what the problem was and was told our vehicle had already been claimed. i...
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4.7
#1162477
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