filters
state:
Show
city:
Show
product:
Show
Harrahs need to change the way the tiers are achieved. I've been over a 15 year patron with a present platinum status. At the end of December 2016 I had over 13,000 tier credits and was not given any bonus tier credits either over the course of 4 visits there in...
Read more
#986195
Reply to reviews
Harrahs reno is one of the dirtiest casinos. What exactly do the cleaners do stand around and talk if you cant do your job go somewhere else. There is no supervision they need to have an undercover boss check what their cleaning crew does at night. I seen an older...
Read more
I liked
  • Jacuzzi
I didn't like
  • Cleaners
#986008
Reply to reviews
Standard room booked through Hotel.com, I was to find toilet and clothing with trash in room upon arrival. Moved with all house charges dropped and suitable room dwelling excepted. Unfortunately sinks both backed up with bathtube not working properly, we enjoyed our...
Read more
#982536
Reply to reviews

Short Review on January 20, 2017

Harrahs
#994587
1.0
Details
There horrible,the poker room is LOST..the worse out of all with the way its run..never ask for the poker room supervisor Jason,he is a joke and never solves anything..
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Short Review on January 01, 2017

Harrahs
#983363
1.0
Details
I got cut off at the Rushing River Bar because the people i was with ordered beers and i had 1 drink....check the tapes you idiots.... never again will i spend money at this *** hole!
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Short Review on November 29, 2016

Harrahs
#963901
1.0
Details
After reading all of these reviews I see that all of the Caesars entertainments are pretty much the same. Harrahs will never get another dollar of mine. This is wrong!!!!!!
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Harrahs Casino Game Review

Harrahs
#963891
1.0
Details
The same thing happened as always. You win when they want you to win. We put over 5000.00 dollars in two machines on one bank. Nothing! No one is that unlucky. They want the seven stars to win. Plain and simple you win when they want you to. Harrahs is as dirty as it gets.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Bad enough I have to pay a high "resort fee" for nothing, but now they are going to charge for parking. Getting to expensive in Vegas...more and more $ going out. Very disappointed. I do like the room and the way I am treated (by employees), but paying for parking...
Read more
4.1
I liked
  • People at front desk
I didn't like
  • You are making it difficult for me to complain
  • Parking fees
  • Resort fees
#966765
Reply to reviews
My husband an i were sent an offer for a free cruise The room would be paid an we went to cherokee to get the certificate. We made the reservation was told room on cruise normally cost 1200 a person. Well after getting off phone i get on Norwegian booking the room we...
Read more
2.1
#962422
Reply to reviews
Harrahs Cherokee is the only casino that I never win anything. I have made my last visit. I was doing really well on a progressive slot & the wham, slot froze up, imagine that. I waited 45 minutes for help, Service finally showed up & had to cycle the power, which if...
Read more
1.0
I didn't like
  • Slot payouts
#962159
Reply to reviews
My wife and I went to Harrahs Cherokee on Veterans day. I was informed that vets eat free so we went to the resturant and I was denied my free meal because I didnt have a special ID card. I explained that during the 80s when I served you only got id if you retired. I...
Read more
1.5
#960104
Reply to reviews

Harrahs - Room Review
Harrahs - Room Review
I was extremely disappointed & displeased with my stay at The Harrahs. My sheets were dirty, with holes in them which made me feel disgusting & made it super uncomfortable for me to sleep. There were white stains on the curtains as well as stains on the night desks...
Read more
1.6
#955011
Reply to reviews
In Cherokee at Harrahs there poker room Supervisor Jason is a joke,We asked to see Supervisor during there last series event8/16,he was so rude to me and my friends,you have to ask them to clean there poker room..wsop guys are great,,there poker room is a joke,they...
Read more
Anonymous
Slurp

Your right about Jason,he is a joke and yhere poker room,he has no clue about the rules of poker..They have poker supervisors who couldnt even deal..Alot of people quit going ...

1.0
#952981
Reply to reviews
Hello I was at your casino a week ago and i have to say i was really disappointed with your staff very rude and it was dealers...and staff i am in the restaurant industry and i take pride in my guests my total rewards didn't work for one full day and it about killed...
Read more
Anonymous
Anonymous

I don't believe you call your guest subjective users unprofessional

1.0
I didn't like
  • Gambling
  • Food
  • Check internet about cherokee
#952952
Reply to reviews