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My mom and I went To Reno. First of all the pool wasn't open.

no far warning. one morning the one bed wasn't made. the toilet in the room took 3 times each time to flush. if my mom spends money at your place i pretty sue if u want to keep happy customers things should be done.

i am hoping to hear a reply back from u. not happy not happy not happy not happy. thought we would enjoy a little sun at the pool.

no one even offered to pass for a pass to go to a water works park or anything. not sure if i will ever return.

Review about: Harrahs Hotel Facility.

Reason of review: gggggg.

Preferred solution: keep a customer happy . contact me by email no phone calls.

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