My mom and I went To Reno. First of all the pool wasn't open.
no far warning. one morning the one bed wasn't made. the toilet in the room took 3 times each time to flush. if my mom spends money at your place i pretty sue if u want to keep happy customers things should be done.
i am hoping to hear a reply back from u. firstname.lastname@example.org. not happy not happy not happy not happy. thought we would enjoy a little sun at the pool.
no one even offered to pass for a pass to go to a water works park or anything. not sure if i will ever return.
Product or Service Mentioned: Harrahs Hotel Facility.
Reason of review: gggggg.
Preferred solution: keep a customer happy . contact me by email no phone calls.