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Summary of Harrahs Customer Service Calls

69 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
02:27 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Harrahs to Ask about:

Staff:

  • “Bad customer service, not happy”
  • “Guest services”

Account:

  • “Cant retrieve my account forgot user name”

Refund:

  • “Refund”

Cancellation:

  • “Cancelling a room”

Payments and Charges:

  • “Room charge”

Other:

  • “Early check in”
  • “Room”
  • “Room availability”

About Harrahs

Top 5 Harrahs Products

Casino Game, Hotel Facility, Facility, Room, Slot Machine

Top 5 Likes about Harrahs

Housekeeping, Stacy was a great server, Pools, Jacuzzi, Usually good even though i never win

Top 5 Dislikes about Harrahs

Slot payouts, Way guest are treated, Rooms are disgusting, No one wins, Way management spoke to waiting customers to check in

Summary

Harrahs offers its customers staying in casino hotels and casino selection all over USA playing zones and also associated entertainment. It allows reservation casino attending and staying in casino hotels in Atlantic city, Reno, Las Vegas, Tunica, New Orleans, Council Bluffs. Harrahs is a part of Caesars Entertainment Corporation - the world's largest casino entertainment company. Found in Reno, Nevada, about 70 years ago, Caesars nowadays operates casinos on four continents.It unites the following brands: Caesars, Harrah's, Horseshoe, Bally's, Flamingo, Grand, Harveys, Imperial Palace, Paris, Planet Hollywood, Rio, Showboat, Tunica Roadhouse, Wild Wild West; Caesars also owns the World Series of Poker.

Harrahs reviews and complaints

Harrahs is ranked 66 out of 1111 in Entertainment category

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Harrahs Stats

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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