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Due to your company blocking emails from such lowly people as myself. I am posting this letter on a blog for all to see! Tonight I tried to email you about an incident regarding your interview process. I have tried to be nice and call you but you have not returned my calls either. In this struggling economy the forefront is your employees. I can see now why everyone I have known has hated working for you but hey at the time of the interview I really wanted the job and maybe it was a sign since I am a good person. So here is the letter I wanted to send you...

Hello Gary,

I am writing to you today to dispute Harrah's interview process or "American Idol" approach. I do not think that you can really get a hold of how a front desk agent can interact with a guest through a huge group interview like the ones I experienced thrice. To work at the front desk of a four to five star resort, as I've been trained, is to always be professional, courteous, and always have an upright approach when interacting with a guest. The dancing and acting is a nice approach for the casino floor but for a guest coming to an upscale hotel attitudes change.

I have been asked three times to come on these interviews and I feel a bit confused. Because each time I have been turned away with a letter that says I am not qualified for the position. I do not understand this. I am more than qualified. Along with cleaning rooms and general front desk activities it totals to over 6+ years. I know the guests and the guest types and I was one of the best concierges thatprevious hotels had to offer. I know the LMS system backwards and forwards and I have also operated LMS when the system was down. I of course cannot say this during the style of interview I was subjected to. I also have several letters of recommendation but I have not had a chance to give them out because there was no opportunity to do so . So as far as I know I don't know why am I not getting hired.

Thank you,

One upset blogger

and for everyone else out there in internet land just try and email these people you automatically get blocked and also they laugh at you when you try and call to get ahold of someone!

Location: Saint Louis, Missouri

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Guest

The attitude in your letter just proves they were right about not hiring you. The process weeds out those who would not buy in to the Harrahs way. If you are so good then why are you jobless?

Guest
reply icon Replying to comment of Guest-945083

Wtf this was almost 4 years ago you *** quite possible this person has a job now

JoAnn Oad

I worked for the company. Many of the employees are not nice, once in a while you will find someone who loves there job and treats a customer the way they themselfs would like to be treated.

Guest

Im Sending this e.mail to commend an Employee at Harrahs in Chester There were a group of Us coming from Elizabeth Nj First time visiting And let me say it won't be the Last This Woman who works there Lori She left an impression on 53peopleGreat Smile Very Professional We Travel To Belmont Atlantic City ButWe Have Yet to meet someone so Nice My Wife Fell in Love with her She Should Be Commented Harrahs You Are Truly Blessed To Have Her Working For This Casino An We Will Be Coming Back Very Often

Guest

Hey Samantha learn to spell ***

Guest

how can u hate someone u never even met. u r nuts

Guest

There is a high cost of even one disgruntled potential employee or employee or customer. Think of the huge number of persons who will read this and think twice about working with this company. :eek

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